Inbound Customer Service Representative

Customer Service industry

WHAT’S THIS ABOUT?

Our client is a global organization offering contact center solutions for many beloved corporate brands.

They are looking for an Inbound CSR to work with a leading Canadian retailer, answering both inbound calls and email inquiries.

They need a champion of positivity who can easily build rapport with a customer, addresses problems using empathy and a positive attitude, and is resolution-focused.

Can you create memorable customer service experiences? We want to talk to you.

ABOUT YOU

  • High School diploma required, or equivalent
  • Enjoy providing excellent customer service
  • Impeccable problem solving skills from a place of empathy; resolution focused
  • Self-motivated, eager to learn, and displays a positive attitude
  • Strong attention to detail and can deliver the highest quality solutions to customers
  • Flexible to work days, evenings weekends shifts
  • Bilingual; Proficient in French & English

ABOUT US

  • Rate is $18 per hour
  • Provide 4 to 6 weeks of on-site training; transition to home office after 90 days
  • Work from home (no commute!)
  • Flexible working hours (40 per week)
  • Global company with international clients
  • Award-winning culture

IS IT YOU WE'RE LOOKING FOR?