Customer Service Associate

Call Center industry

WHAT’S THIS ABOUT?

Our global client is growing their Toronto office right now!

We need a friendly and professional customer service associate to connect a global brand with their customers. You will answer incoming customer calls/ emails/social media questions about product delivery, billing concerns and other issues.

You will be making a positive impact on the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

Are you up for this challenge?

ABOUT YOU

  • High school graduate with excellent communication skills who is at least
    18 years old
  • Passionate about delivering good service and an expert at building rapport and de-escalation
  • Courteous and professional
  • Fluent in English, written and spoken
  • Can work from home during COVID measures, and at the Yonge/Eglinton office afterwards

ABOUT US

  • Salary + benefits
  • Paid training
  • Bonus pay if you work between 10 p.m. and 6 a.m.
  • Employee discounts at gym, Costco, etc…
  • Over 40 years in the industry

IS IT YOU WE'RE LOOKING FOR?